Support

Expert help when you need it

Our support team is here to keep your websites, hosting, cloud services and infrastructure running smoothly.

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Existing Clients

Already a ZIFI customer? Log a support request and our team will respond promptly.

Raise a Ticket
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Remote Support

Our technicians can securely connect to diagnose and resolve issues quickly.

Request Support
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Knowledge Base

Guides and FAQs covering common hosting, email and website questions.

Browse Guides

What we support

  • Website hosting and email
  • Domain and DNS management
  • Microsoft 365 and Google Workspace
  • Network and firewall issues
  • Backup and recovery assistance

Support hours

Monday to Friday, 9:00 AM – 5:30 PM (UK time).